5/4/2023 0 Comments Cloud dvr vmeye![]() If you have changed routers, make sure the local static IP on the DVR is still valid for the router it is connected to. Access the DVR from another computer on the same router. Try adding the DVR local IP to the local zone (Internet Options -> Security -> Local Intranet -> Sites -> Advanced -> Add -> Close -> Apply -> OK). Recheck your assigned web port and media port.Go in the DVR menu and verify the assigned address numbers. Check every single digit because typos can be common. Make sure you log in with the correct local IP address and port.Some routers have a numeric restriction on the range of local addresses. Check the validity of the IP address assigned on the DVR.Make sure the DVR is using a unique local IP address. Try connecting to another physical port on the router. Check network lights on the router and on the DVR network port.If you get a timeout, reconnect the DVR's network cable on both ends, or test with another cable.If you get response times, you can log in locally using a web browser. You should see response times from the DVR. Ping the local IP address that was assigned to the DVR. You can use the "ping" command from the command line to see if the DVR is accessible at all. Make sure the computer is on the same router as the DVR.If you have changed routers, make sure the local static IP on the DVR is still valid for the router is it connected to. If the router is attached to another router upstream, you will need to do port forwarding from the upstream router to the current router. Review your router port forwarding settings.If you can access DVR locally but not remotely, there is a problem with port forwarding. Make sure the DVR can be accessed locally. If using Dynamic DNS, make sure your account has not expired or test with the DVR's current external IP address instead of the host name.If you were previously able to access the DVR from the outside, make sure that the external IP address specified in the address bar is still valid.Double check that the port and local IP addresses of the DVR are assigned for forwarding on the router.You can apply for an external static IP from wireless network operator such as orange, sprint. Please take following steps to put port forwarding: 1. Please check it to make sure that its right. Check all relevant settings including port filtering and application exception lists. Different DVR manufacturer set different port, such as15966, 34599, and 8888.Check for any port restrictions imposed by the router on both the DVR side and the remote computer side.Make sure that any software firewall or hardware firewall is not blocking ports 7000 - 7001.Try another web browser to see if you can get a login.The address should start with " followed by the external IP address, followed by the colon symbol and the port (":7000"). Check every single digit because typos can be common.Check the address bar to verify you are using the correct IP address and port number.Facial Recognition Configuration Application.Please purchase authentic device from ILDVR distributors or. There are many counterfeit NVR/DVR in the market, these counterfeit device's serial number cannot register in the cloud server, as a result, your XMEye app can't work properly when trying to connect. The serial number can be found under Main Menu->Info->Version, it's 16 characters or longer, containing numbers and letters. If you don't have a static IP, you might want to setup DDNS as well. DHCP, Static IP)? Port ForwardingĬonfigure your router and open up port 34567 to your DVR/NVR. Did you forget to plug in the network cable? Are network settings correct (e.g. If your DVR/NVR is still not accessible using XMEye app, check your internet connection and network settings. Double click on Cloud, then simply enable it. Here you may configure which network service to enable. Click on Main Menu, you may need to login at this point. To enable it, you must have physical access to the DVR/NVR.Ĭonnect a USB mouse to the DVR, right click anywhere on the screen to bring up the context menu. ![]() Enable Cloud Accessįor security purpose, cloud access is not enabled by default. To get XMEye app onto your smartphone, please search for "xmeye" in the app store for your device (e.g. Make sure Cloud Access is enabled, then add your DVR/NVR by serial number, and you will be able to view it remotely using XMEye app.
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